Shipping Policy

Handling time

Orders are prepared for dispatch within 48 to 72 business hours of payment. Orders placed on a weekend or a US public holiday begin processing on the next business day. Handling time is separate from, and additional to, carrier transit time.

Carriers, rates, and transit

We ship by UPS, USPS, and FedEx. The carrier for a given order is selected by us or by the supplier fulfilling it, based on the size, weight, and destination of the shipment.

Shipping is charged by weight and destination zone. Your exact shipping cost is calculated and displayed at checkout, before you submit payment. We do not add handling surcharges after checkout.

Carrier delivery estimates shown at checkout or in your tracking are estimates, not guarantees. Once a package is in the carrier's hands, transit time is outside our control. Weather, carrier backlogs, and address problems can extend it.

If we cannot dispatch your order within the time stated at checkout, or within 30 days if no time was stated, we will contact you and offer you the choice of agreeing to the delay or cancelling for a full refund.

Split shipments

Some items are stocked and dispatched by different suppliers. An order containing several items may therefore arrive in more than one parcel, on more than one day, and with separate tracking numbers. You are not charged extra for a split shipment.

Free shipping for newsletter subscribers

Subscribe to our email newsletter and shipping is free on your orders — with no minimum order value, for as long as you remain subscribed.

The terms of the offer:

• You must be an active subscriber to our email newsletter at the moment you place the order. Eligibility is checked against the email address on the order.
• There is no minimum spend.
• The offer applies to every qualifying order you place while subscribed, not only your first.
• The offer covers standard ground shipping to the 48 contiguous states and the District of Columbia. Orders to Alaska and Hawaii, and any expedited or express service, are charged at the rates shown at checkout.
• Oversized or heavy items identified as such on the product page are excluded, and their shipping cost is shown at checkout.
• The offer cannot be combined with another shipping promotion.
• If you unsubscribe, the offer ends for orders placed after you unsubscribe. Orders already placed are unaffected. You may re-subscribe at any time to restore it.
• The offer is for personal, individual use. We may withdraw it from any account we reasonably believe is being used to obtain free shipping for resale or on behalf of others.
• We may change or end this offer at any time. Any change takes effect when published on this page and does not affect an order you have already placed.

You can unsubscribe from the newsletter at any time using the link in any email we send you. Subscribing is not a condition of purchase — you are welcome to buy from us without subscribing, at the shipping rates shown at checkout.

Restricted destinations for training weapons

The law on martial arts training weapons varies by state and by municipality. You are responsible for confirming that the item you order is lawful where you live and where you intend to use it. See Section 4 of the Terms of Sale.

We do not ship nunchaku, or any similar weapon consisting of two sticks connected by a rope, chain, wire, or leather, to addresses in Massachusetts. Massachusetts law makes carrying such an item on the person or in a vehicle a serious criminal offence.

We may refuse or cancel any order for a training weapon, in whole or in part, where we believe delivery may be unlawful at the destination. If we do, we refund you in full.

Tracking

You will receive a shipment confirmation email with a tracking number when your order leaves the supplier. Tracking can take up to 24 hours to become active on the carrier's website. Check your spam folder before contacting us about a missing confirmation.

Address accuracy, refused and undeliverable parcels

Please check your shipping address carefully before submitting your order. We dispatch to the address given and cannot redirect a parcel once it is with the carrier.

If a parcel is returned to us as undeliverable because of an incorrect or incomplete address, or because delivery was refused, we will refund the price of the goods less the outbound shipping cost we incurred and any return charge levied by the carrier. If you would like it sent again, a new shipping charge applies.

Lost or damaged shipments

Title and risk of loss pass to you when we hand the goods to the carrier. That said, if a shipment is confirmed lost, or arrives damaged in transit, and you tell us within 14 days of the carrier's last tracking event, we will open a carrier claim and either replace the goods or refund you, at our option.

Please inspect your order on arrival and report any shortage, visible damage, or wrong item within 7 days, keeping the packaging and photographing the damage.

Parcels the carrier records as delivered are your responsibility. If tracking shows delivery but you do not have the parcel, contact the carrier first, then let us know and we will help you pursue it.

Returns

Returns and refunds are covered by our Return Policy.

Questions

Fighting Arts Health Lab LLC
425 Fayette Street #425
Conshohocken, PA 19428
United States
Telephone: (610) 608-4859
Email: [email protected]

Shipping Policy version 1.0. Effective 13 August 2026. Last updated 13 August 2026.